2025 - Lets make sure all your Staff know your full expectations of what is required for this month

Incentives

All these incentives will start effective as of 7th March. We have 10 incentives for both store and individuals. And it is crucial for all the managers to get Everyone behind this otherwise we both lose money and not gain what we want from them.

1) £1 for every regrade and £3 for every legitimate regrade (within 3 months). Proofs needs to be printed for legitimate regarded otherwise no payment will be made

2) store with highest HBB conversion will get £180 towards a night out

3) store with highest DV for the week (Monday to Friday) will get breakfast and lunch paid. Proof (how much DV we sold for the week) needs to be submitted by close of business on Friday when we post figures. This is weekly

4) Store that are on track for profit on Friday will get breakfast and lunch on Saturday. (Proof to be posted on Friday close of business to claim)

5) Highest individual DV for the month gets £100. Minimum £180 required

6) highest number of HBB sold gets £100. Minimum 6 needed

7) Highest regrade (legitimate and with proof) sold gets £50. Minimum 4 needed

8) Highest new sim sold gets £100. Minimum 7 needed.

9) Highest New Handset sold gets £100. Minimum 7 needed.

10) Highest NPS as store gets £150 towards a night out. Tight breaker is number of replies if we have a draw. Minimum should be Green.

These are some of the best incentives we have ever had and we need to PUSH IT ON ALL FRONTS TO GET THE RETURN WE NEED.

I can’t and won’t msg your teams everyday to push this and I need you to do it on a daily basis. We are spending a really good amount of money on these and we need to see an immediate impact.

If you have any questions please call Masih.

*remember, it is you and your staff responsibility to keep track of these and have the evidence in order to claim your incentives *

GOOD LUCK