Family Connect are the largest franchise of EE across Yorkshire with 11 stores.
We pride ourselves on providing the best service to our customers and leading by example with our approach to business.
The Story of Family Connect

Meet Our People

Masih Family

Franchisee
After graduating from Leeds Metropolitan university with a Masters in Human Resource Management, Masih joined his uncle Mehrdad when they opened their first EE store in Skipton in 2010.

He worked alongside Mehrdad as their business grew to 4 stores and then to 11.

Masih took over the role of Managing Director before buying the company in 2019. He is now the sole owner of Family Connect and is proud to own a family-built business.

Masih’s expertise in the telecoms industry have been essential in the growth and success of Family Connect. Masih has won Franchisee of the Year and our Skipton store have won Store of the Year twice. As a business Family Connect are proud to have been nominated for Franchise and Store of the year 5 times since opening.

Grace Carter

Regional Manager
Grace began her career with EE in 2016 as a Retentions Advisor.

Through her sales and drive she quickly progressed through the ranks within Campaigns before moving over to Retail in 2018.

From there she worked alongside 22 Franchisees to assist with smooth daily operations of the Franchise division within EE.

In 2019 Grace began working with Masih as Regional Manager of Family Connect and since then has helped grow the business and maintained a high level of performance and consistency throughout the company.

Javad Suifi

Operations Support Manager
After previously gaining experience working for one of the most well known telecommunications companies in the Middle East, Jav began his journey with Family Connect in 2019.

He quickly progressed from a sales advisor to a senior advisor role. His hard work and attention to detail have awarded him the opportunity to move into his current role.

As Operations Support Manager Jav works alongside the regional manager to ensure that all stores achieve compliance in addition to supporting day to day operations.

Our Awards

2017

Shortlisted for Best Franchisee

2018

Shortlisted for Best Franchisee

2019

Shortlisted for Best Franchisee

2017

Shortlisted for Best Franchisee

2018

Shortlisted for Best Franchisee

2019

Shortlisted for Best Franchisee

We Are Here For You

Due to the impact of COVID-19, our customer support team is operating at a reduced capacity. We thank you for your understanding and apologise for any inconvenience.
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We Are Here For You

Due to the impact of COVID-19, our customer support team is operating at a reduced capacity. We thank you for your understanding and apologise for any inconvenience.
  • Follow us on

Visit Our Stores

Get in touch with any of our store managers below
Unit 31 Carlton Lanes Shopping Centre CASTLEFORD
WF10 1AD
14-15 Princess of Wales Precinct
Dewsbury
West Yorkshire
WF13 1NH
23-27 Boothferry Road
Goole
DN14 5DE
16 Woolshops
HALIFAX
HX1 1RU
Unit 16
Crossgates Shopping Centre Crossgates
Leeds
LS15 8ET

Unit 21
The Springs
Thorpe Park View
Leeds
LS15 8GH

24 Market Pl
Pontefract
WF8 1AT

80B High Street
The Foundry
Scunthorpe
DN15 6SD

Unit 6
Market Cross
Selby
YO8 4JS

23 Market Square
Shipley
BD18 3QJ

6 Sheep St Skipton BD23 1JH

Castleford

Manager
Chris Thompson

  • chris.7.thompson@ee.co.uk

Dewsbury

Manager
Zeeshan Saif

  • zeeshan.saif@ee.co.uk

Goole

Manager
David Price

  • david.price@ee.co.uk

Halifax

Manager
Hannah Gourlay

  • hannah.gourlay@ee.co.uk

Leeds Crossgates

Manager
Komron Sedighi

  • komron.sedighi@ee.co.uk

Leeds The Springs

Manager
Joe Bailey

  • joseph.bailey@ee.co.uk

Pontefract

Manager
Aiden Turnbull

  • aiden.thomas@ee.co.uk

Scunthorphe

Manager
Lisa Walker

  • lisa.2.walker-ebbatson@ee.co.uk

Selby

Manager
David Price

  • david.price@ee.co.uk

Shipley

Manager
Komron Sedighi

  • komron.sedighi@ee.co.uk

Skipton

Manager
Joanne Riley

  • joanne.riley@ee.co.uk

Needing Help?

If you are interested in finding out about one of our stores. Please click here to get in touch.

Recent News

Check out some of the fantastic things we have been doing lately!

Need More Help?

If you need to get in touch fast, contact us via the details below

Family Community

Check our FAQ above to find out answers to commonly asked questions.

Email us

If you have a question you can email us at hello@familyconnectgroup.co.uk

Call Us

If your matter is urgent please call us on the following number 01234 567890

Join The Team

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