We review our commissions regularly, and I wanted to refresh everyone with our current structure, I have also reviewed the deductions we have had in place since June 2024
- All previous KPI deductions for Guides has now ended, Please bare in mind that we can add these deductions back on at anytime.
🚨🚨🚨 There will be 75% reduction on your Commissions if you fail to complete training within deadlines set and there will be 50% reduction to your Managers Commissions 🚨🚨🚨
NPS:
⭐If the store is GREEN On NPS and the guide is below individual NPS threshold they will now only lose 20% instead of 40%.
⭐If the store is BLUE they will have NO Reduction.
⭐If the store ends Red/Amber BAU commission threshold applies
As always any questions please ask your manager, and remember you can appeal your commission 2x per year if you feel you have a valid reason to, this appeal must be submitted to me (david.price@ee.co.uk) via email CC Jav (Javad.Siufi@ee.co.uk) and your Manager.