Management Area

2025 - Lets make sure all your Staff know your full expectations of what is required for this month

Useful Forms

Please contact David if there is any Issue or if there is anything else you would like to see in this Area

Comp Dec – All information needed can be found by clicking here

New Starter

  1. Onboarding Process                                             
  2. Onboarding Form (Digital Version)
  3. HMRC Checklist
  4. All Mandatory Forms to Print, Sign and Upload                                                       
                                  EE Set Up
  5. SAP Position Numbers
  6. How to create a Field-Glass ID for CRC Forms                                                                                                     Misc
  7. Uniform Request
  8. DBS Request Link
  9. Leaver Form
  10. New Starter FC Training Guide
  11. FC Training Pathway
  12. New Starter Pathway

Archived Forms/Docs

  1. Employee Details Form (Paper Version)
  2. How to add new Employee to Bright HR
  3. How to Request BT/EE Log-in Access                                     Premier Contracts
  4. Premier Handbook
  5. Deductions of pay – Premier
  6. SMTerms (Staff Contract) – Premier
  7. SMTerms (Managers Contract) – Premier
                           Family Contracts
  8. Family Handbook
  9. Deductions from Pay – Family
  10. SMTerms (Staff Contract) – Family
  11. SMTerms (Manager Contract) – Family

Stock/Pricebooks

  1. Stock Write Off Form
  2. FC25/FC23 Stock Transfer Form
  3. Digital Pricebook

Manager Meeting Packs

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  2. February
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  4. April
  5. May
  6. June

HR

  1. Informal Discussion (ROC)
  2. Coaching Documents
  3. Performance Improvement Plan
  4. Investigation Notes
  5. Verbal Warning
  6. Written Warning
  7. Final Warning
  8. Memo Template
  9. Absence Return 
  10. Late Form
  11. AWOL Form
  12. Declaration Sign Sheet
  13. Flexible Working Template Letter
  14. Footfall issues
  15. Staff Monthly Survey
  16. Staff Survey Overview

Health and Safety Portal

Store Checklist

  1. Deal Sheets

Commission Structures

  1. Store Manager
  2. Senior Guide
  3. Guide
  4. Appeals Form

Useful Docs/Forms

  1. Complaint Template Instructions/Pointers
  2. Understanding TLO’s
  3. Daily Rec Guide
  4. Monthly Frat Form
  5. Credit Form
  6. HRC Advisor Change Form
  7. SME Sales connections Form (over 2)
  8. SME (over 2) Process

Latest Updates

Incentives

All these incentives will start effective as of 7th March. We have 10 incentives for both store and individuals. And it is crucial for all the managers to get Everyone behind this otherwise we both lose money and not gain what we want from them.

1) £1 for every regrade and £3 for every legitimate regrade (within 3 months). Proofs needs to be printed for legitimate regarded otherwise no payment will be made

2) store with highest HBB conversion will get £180 towards a night out

3) store with highest DV for the week (Monday to Friday) will get breakfast and lunch paid. Proof (how much DV we sold for the week) needs to be submitted by close of business on Friday when we post figures. This is weekly

4) Store that are on track for profit on Friday will get breakfast and lunch on Saturday. (Proof to be posted on Friday close of business to claim)

5) Highest individual DV for the month gets £100. Minimum £180 required

6) highest number of HBB sold gets £100. Minimum 6 needed

7) Highest regrade (legitimate and with proof) sold gets £50. Minimum 4 needed

8) Highest new sim sold gets £100. Minimum 7 needed.

9) Highest New Handset sold gets £100. Minimum 7 needed.

10) Highest NPS as store gets £150 towards a night out. Tight breaker is number of replies if we have a draw. Minimum should be Green.

These are some of the best incentives we have ever had and we need to PUSH IT ON ALL FRONTS TO GET THE RETURN WE NEED.

I can’t and won’t msg your teams everyday to push this and I need you to do it on a daily basis. We are spending a really good amount of money on these and we need to see an immediate impact.

If you have any questions please call Masih.

*remember, it is you and your staff responsibility to keep track of these and have the evidence in order to claim your incentives *

GOOD LUCK

EE QUICK LINKS

NPS Calculator