The Q4 Compliance Declaration runs from 5th February to the 29th February 2024, meaning Store Leaders of all Company Owned and Franchise stores are required to report the actual compliance status of their store, making a signed declaration to that effect.
The Compliance Declaration is changing from MS Forms to Power Apps. All stores should have been briefed on this in their Regional Meetings. App link – Power Apps
The Declaration Document was introduced with its main purpose being to assist every Store Leader to be successful at managing Regulatory and Compliance standards in their store. Please use it effectively to ensure a great performance is achieved at your next Compliance visit. Failure to complete this mandatory leader task honestly and accurately may result in disciplinary action being taken.
Why does this declaration need to be completed?
- To ensure regulatory compliance is being met.
- Daily business controls are in place.
- Minimise financial loss.
- To reduce risk across stores.
The structure to follow is:
Week 1:
The Store Leader must read the Compliance Declaration Completion Guide to gain a full understanding of what is required. In addition to this, the Support Guide must be utilised to accurately assess all of the required checks
Week 2:
The Store Leader commences corrective action on any exceptions that have been identified
Week 3:
The Store Leader completes the Declaration via the Smart Forms (Flex Pay, Observations, Paperwork, Back Office Filing, Back of House & Shop Floor) recording each test as compliant or non-compliant based on the actions and findings from weeks 1 & 2.
If non-compliant issues cannot be resolved by the end of the 3-week window, the Store Leader must provide a date that these will be rectified by
Compliance Briefing Document can also be found here: Family Connect – Staff News