Welcome to ’Oct
Household is the key to all conversations
Quick Links
Store Groups
Download Signal App, then click your store to join
SME
- SME HBB – Sales Aid
- SME HBB – Standard Pricing
- SME HBB Store Tracker (use for all SME HBB Orders)
New Markets
Incentives
Now moved to Incentives | Family Connect
There is Still Switch Points check out the Latest Devices Here!
HR
News and Updates
Guide & Senior Commission Update January 2026
We review our commissions regularly, and I wanted to share with everyone with our new structure for January 2026, As always they maybe changes throughout
✅ Message to Store Managers – Banking System Update
Team, We’ve now updated the Banking section on the Portal to give us better visibility and control over store cash movement. These improvements will help
Annual Leave Policy – 2026
From January 2026, all holiday requests must be booked in days (not hours) using the BrightHR app. To ensure we always have sufficient cover for
Christmas Opening Hours 2025
This year we have decided to close Boxing Day giving you two days off to spend with love ones this Christmas Managers please make sure
Winning with Welcome
Analysis of our customer measures has shown that we perform strongly with customers who purchase from us, however, there remains a significant opportunity in how
Business in Retail: Your new eLearn is here
We get it – when a business customer walks in, it can feel a bit daunting… Well, the good new is – we’ve got your
Congratulations Halifax & Zeeshan 🎉
A huge well done to Halifax and Zeeshan for your outstanding dedication and consistency in driving store performance throughout 2024. We’ve already delivered the news
Savannah Hope – Scunthorpe
Congratulations for successfully completing your FC Guide Training and Passing Probation from Trainee to Sales Guide
Rewards and Recognition
Savannah Hope – Scunthorpe
Congratulations for successfully completing your FC Guide Training and Passing Probation from Trainee to Sales Guide
Team Halifax
🎉 Huge Congratulations, Team Halifax! 🎉 Hi Team, A massive well done to everyone in Team Halifax for achieving an incredible milestone – over £55,000
Team Selby
🌟 Huge Congratulations, Team Selby! 🌟 Hi Team, We wanted to take a moment to celebrate your amazing work in October. Hitting a milestone of
Home Security Incentive – May 24 – Results
Well done to the following Guides for there Home Security Sales, Keep this up and lets see if anyone can beat Oliver Greaves this month.
Oliver Greaves
I just wanted to take this opportunity to identify an observation that was one of the most genuinely sincere and caring I have had the
Braden Altinbas
Well done on your Flex Knowledge in the most recent compliance visit with John Clarke and your overall Flex Sales, lets keep this up