Helping you work smarter

Say goodbye to some of your manual daily admin tasks and hello to not one, but two new PowerApps. On the Apps we’re adding three new (but very familiar!) easy to follow processes. Not only will these changes save you time, but they will also save lots and lots of paper. And the best news? […]

Changing the way we proof our Sole Traders

What are we doing? Good news! From Thursday 14 March we’re removing the need for additional business proofs for sole traders taking a 30/36 month. To support with this, we have now introduced a simple digital version of the Sole Trader self certification – a document you can sent through Lightico, so the customer can sign to […]

Wage Increase Effective April 1st

I am pleased to inform you that, following a review of our wage structure, we will be implementing a wage increase for all employees, effective from April 1st. The new hourly rates will be as follows: Guides: £11.50 per hour Senior Guides: £12.50 per hour Your commitment to excellence is valued.. You will start to […]

Protecting Our Business – Mandatory training

Recently we’ve seen an increase in fraud in our Retail stores. Fraud can take many forms and it has a detrimental impact on the business. As a colleague you have a responsibility to make sure you can spot the signs and prevent fraud where possible. We want you to know what to look for and […]

Stock scanner – Bulk Scan Improvements

As a part of our ongoing development to the stock scanning application, we have now released a new version which we hope will enable you to get the best out of the features available to you.  We have made significant improvements to the bulk scanning feature which makes the tool far easier to use. Take […]

From 11 March we’re upping our security game in store. To make sure you’re ready, download the Microsoft Authenticator App now and help keep your account secure with Two factor authentication.

  Everybody wants to keep their data and passwords safe. Did you know even at work there’s extra ways you can protect your data? Downloading the Authenticator App provides an extra level of security. So, you can breathe a little easier knowing your work devices are better protected. What is it? The Microsoft Authenticator is […]

EE TV – REBOOT – EVERYTHING YOU NEED TO KNOW!

EE TV for All! Last year we soft launched EETV for New customers on our New EE Broadband plans and customers on our BT Broadband plans. We’re now ready to open our great TV offers to existing customers on both BT & New EE from Thursday 8th January. We’ve got an Oscar worthy treasure trove of […]

New Commission Updates Guides & Seniors

Hello Everyone, we have refreshed the commission for you starting from 1st February 2024. We hope that you feel more motivated by this structure as it will help you all earn some bonus at the end of each month. Please make sure if you have any questions or you do not 100% understand this structure […]