Commission Changes August

As you know we changed the structure back in February and since then its been great to see the drive from you all and to see more of the company hitting commission. New Markets such as Gaming, Home Security, Cyber (Scam Guard), EEasy Leads, Flex and Elevate have been around for awhile now and targets […]

Commission Update – Until Further Notice

As you know we changed the structure back in February and since then its been great to see the drive from you all and to see more of the company hitting commission. New Markets such as Gaming, Home Security, Cyber (Scam Guard), EEasy Leads, Flex and Elevate have been around for awhile now and targets […]

FLEX Training & Lightico Login FCA Update

As you know as part of the FCA Regulation we have, all Guides & Leaders must complete all there FlexPay mandatory training. Due to our commitments to FCA and our own internal EE policy we are now disabling Lightico logins for these individuals who have yet to complete so they can no longer sell FlexPay. […]

Process Knowledge

CS / RIAS get a lot of calls, especially over the weekend, from guides who have encountered connection issues in Domino. They are then: Unaware of the ability to self-serve. Unaware/un-educated to Try to complete using the wrong application – Excalibur Lite/Retail for instance. Have no idea of the process, do not know about the […]

<strong>ELEVATE PRODUCT REMINDER</strong>

No Frill £10 10 Mbps speed cap on Unlimited data – Good for non smartphone customers Essentials £13100Mbps Speed Cap with Unlimited data – Great value with speeds to meet most customers needs Essentials Unlimited Max £16 No Speed Cap with Unlimited data & EU Roaming – Our best speeds and for anyone going away […]

Speak up

Hi all, We have created a link that you can directly raise any concern you might have. This link is active all the time and as soon as you click on it you can raise your concern with us. You can raise anything so please feel free to use it as and when you need […]

10/04 Excalibur Web Lite & Domino

Temporary suspension of Excalibur Lite from 10th until 17th April All pre-orders and back-orders must be done in Sales Plus instead of using Excalibur Lite. This is to due a system update which is required, in line with our new Annual Pricing model. Using Excalibur Lite will cause issues for you and your customers, with customers being put onto […]