Training Update April 2026

As a quick but important reminder, all colleagues are required to complete the mandatory Sexual Harassment training by Thursday 17 April 2026. Training pathway link: Family Connect Training Pathway | Pathway | Degreed It is the managerโ€™s responsibility to ensure every member of their team completes this training on time. Failure to do so will […]

Daniel Kemp – Pontefract

Congratulations for successfully completing your FC Guide Training and Passing Probation from Trainee to Sales Guide

Managers Commission February 2026

We review our commissions regularly, and I wanted to share with everyone with our new structure for February 2026, As always they maybe changes throughout the year. we will also be introducing a 90% profit tier into the Manager commission structure. This change will be live for the current month. As with all commission structures, […]

Guide & Senior Commission Update February 2026

We review our commissions regularly, and I wanted to share with everyone with our new structure for Feb 2026, As always they maybe changes throughout the year. rom February, we will be re-introducing a 90% profit tier into the Guide commission structure. This change will be live for the current month. Itโ€™s important to be […]

โญ FEBRUARY SALES INCENTIVES

Earn more by selling smart, not just more ๐Ÿ“… Incentive Period: 1st โ€“ 28th February ๐Ÿ” SCAMGUARD ATTACH INCENTIVE ๐ŸŽฏ Target 60% ScamGuard Attach ๐Ÿ’ฐ Reward โœ… How it works โš ๏ธ Below 60% = no payout ๐Ÿ›ก๏ธ INSURANCE ATTACH INCENTIVE ๐ŸŽฏ Base Qualification ๐Ÿ’ฐ Payments (40% โ€“ 54.99%) ๐Ÿš€ Accelerator (55%+ Attach) If you hit […]

Sky Contract – Early Charges Information

Great news to increase our TV performance and gain customers from Sky. Over the last12 months we have had substantial issues with SKY and using our buy out combined with TV. I wanted to make everyone aware that Sky have updated their website T&Cs to allow TV buy out which will unlock our potential when […]

Price Change 2026 – Training

Its that time of the year again when the prices will be changing for our customers, Price changes can lead to complaints, itโ€™s expected and itโ€™s a customer’s right to express dissatisfaction at any changes. As a Guide, its essential to be confident and fully understand this year’s price change.Why is this important?Customers may use […]