Managers Commission Feb 2025 Onwards
We review our commissions regularly, and I wanted to share with everyone with our new structure for Feb 2025, As always they maybe changes throughout the year.
HRC Reboot
Once you feel you are ready and the selected guides are ready complete this form HRC Reboot Confirmation HRC Policy and Scripts are found here: HRC Franchise Policy
Store’s 2025 Profit Targets
As discussed in the meeting: • Targets have been generated for the full year • We still have the right to amend throughout the year • Profit targets are non negotiable Current Targets set for the year, Correct as of 25/02/25
<strong>Subject: Managers Meeting – 30th December at 10am</strong>
Dear Team, I hope this message finds you well. I’d like to confirm that we will be holding a managers meeting on Saturday, 30th December at 10am in Selby. Please ensure that your action plans and employee engagement surveys are fully completed by Friday, 29th December. It would be fantastic to have everyone in attendance, […]
SIM FREE
Selling Sim Free Devices are now available to us and it helps towards your PayM Target and Conversion. Selling SIM Free Devices: Easy Steps to Follow Confirm Suitability Have a personal conversation to ensure a SIM Free device is right for your customer. Check prices and options in the Excel Pricebook under the SIM Free tab. (Note: The Digital Pricebook […]
Daily Cashing Up and Portal Banking Process
Daily Cashing Up and Portal Banking Process Step-by-Step Instructions To complete the daily cashing-up and banking process, follow these steps carefully: 1. Printing Day Totals At the end of your shift, you must print out the Day Totals from the EPOS system. Here’s how: Unlock the EPOS system. On the Sign-On Page, press the Hamburger […]
Training October 2024
we’ve launched Sky Stream available to anyone on any network, in our Contact Centres and a certain number of our Retail stores. Need a recap? Check out the full story here. Action for ALL stores, including Franchise It won’t be long until we’ll be selling Sky Stream across the whole retail estate. In preparation, every Guide must […]
Store Manager Review Schedule -October
Please can you make sure you have your Review Document completed ready for your review date, I also need you to make sure you have your time available on your date and time so we can complete your review. October 3rd Morning: Shipley October 4th Morning: Scunthorpe Mid Afternoon: Goole Afternoon: Selby October 7th Morning: […]
Commission Changes September
We review our commissions regularly, and I wanted to refresh everyone with our current structure, I have also reviewed the deductions we have had in place since June 2024 All previous KPI deductions for Guides has now ended, Please bare in mind that we can add these deductions back on at anytime. 🚨🚨🚨 There will […]
Flex Upgrade Trade In
We are excited to share some fantastic news with you! We’ve made an important update regarding the Flex Pay upgrade trade-in discounts. While these discounts are considered MRCDs, the great news is that our company will not see the impact of these discounts in our MRCD clawback. This makes it an even better opportunity for […]