Flex Pay Upgrade Process
Franchise, Flex Pay is here and here’s all you need to know. It’s been brought to our attention that not everyone may understand what to do with Lightico when logging in for the first time. There was updated Guidance released in September that Franchise has likely missed at a Store/Franchise estate level. This is evidenced […]
Policy Update
Please note that Insurance for subsidy sales can only be added if it’s within the customer’s monthly recurring charge (MRC) threshold.
<strong>Gaming in Retail – Evolving our process</strong>
Gaming in retail has come along way since we launched – from smashing our targets week on week to hitting the 700 console milestone last week, you’ve absolutely bossed it! and we’re not stopping there, we’re going to make our gaming bundles even better. Swinging in to your stores (and through tunnels) on Friday (20th […]
Our kit now comes from BT and EE, because we’re part of the same family
15 July 2023 In May we let you know about our customers being sent Complete Wi-Fi devices which could be branded BT or EE. We’re taking the same approach with Smart Hub 2 devices. We’re taking the same approach with Smart Hub 2 devices From 24 July, customers taking BT Broadband will start to receive […]
Introducing Smart Hub 3 and Complete Wi-Fi Plus
Introducing Smart Hub 3 and Complete Wi-Fi Plus: Broadband at its absolute best We’ve boosted wi-fi to warp speed! Smart Hub 3: Provides wi-fi speeds up to twice as fast as our Smart Hub 2 Complete Wi-Fi Plus: Brings our customers faster wi-fi in every room of their business, with up to twice the power of our […]
EE Live 2023
If you missed the Event from Wednesday 21st June Watch it here, to catch up on what is coming to EE.
EE Merch Store Now Open
New EE merch has landed in our online store today. Take a look at what’s on offer and bag yourself some great new swag. It’s all sustainably sourced and at cost price for everyone. We’re throwing in FREE DELIVERY to your inhouse local site or store as an introductory offer too. And one more surprise….look out for your new free EE t shirt coming […]
Home Security Now Available
GET COMPLETE PEACE OF MIND We’ve joined forces with Verisure – Europe’s #1 home security provider – to bring you a smart security system. From £25 a month. Amazing services with every plan 24/7 Monitoring With emergency response times of 60 seconds All your devices are connected to the UK-based Alarm Receiving Centre (ARC). At the centre, a team of […]
PAYM Handset & SIM plan changes
Last week we gave you the heads up about changes to our PAYM handset and SIM portfolio from 18 April, since then we’ve made some changes which we need you to be aware of. At the same time, we want to share a little more context about why our Essential plans have increased. No Frills plan […]
Release 3
Let’s recap on the key messages – Personal We’ve put Personal at the heart of our new brand, and being personal for our customers starts with how we talk to them. So everyone in frontline will have new training on how to take our personal conversations to the next level. Following training, we’ll start to refer to […]