Congratulations Halifax & Zeeshan 🎉

A huge well done to Halifax and Zeeshan for your outstanding dedication and consistency in driving store performance throughout 2024. We’ve already delivered the news and presented the trophies to Zeeshan and the Halifax team 🏆 – recognition that is thoroughly deserved. The Halifax store is run like clockwork, with robust structures in place. This […]

Savannah Hope – Scunthorpe

Congratulations for successfully completing your FC Guide Training and Passing Probation from Trainee to Sales Guide

New Training – September 2025

Hi Everyone, Due to the HBB Focus this month and the Iphone Launch pending there is new training to complete. In total there is 8 new lots of content surrounding HBB and 2 pieces on E-sims iPhones are starting to go eSIM-only Last week we made a change to Domino to fix the issue with […]

The Additional Needs Centre is on it’s way to Orbit -Training

Great news! From 30 September, the Additional Needs Centre (ANC) will be in Orbit. This means that you will be able to capture new EE customer’s additional needs when setting up their account. If a customer is moving from BT to EE, and they already have additional needs captured on their BT account, you will be able […]

New Starter – Onboarding Process

Hi All, I just wanted to review the Onboarding Process that all managers must follow each time.here is a quick step by step: After the above has been completed Bright HR will be set up for you and EE Logins will be requested for you.You will also receive a copy of the Contract and Deductions […]

Compatitor HUB Feedback Form!

Hi Guys, Please use below link for the feedback form. https://forms.office.com/Pages/ResponsePage.aspx?id=iFbzpwCcXk26QSnxRjd6sJ1BRw5PkZNLomttWf_yO99UNTJLWUlONzRKTk84MTlRSUo2NE80U1RaOC4u

📦 New Stock Ordering Process

Effective Date: 14th August There is now a new tab on the portal called “Input Stock Orders”.This is where the new process will be carried out and recorded. From today, all managers must follow the steps below every time they place a stock order. When placing any stock order in Stock Control, you must declare […]

Managers Weekly Incentive- August Results

Boost your earnings with our exciting weekly incentive program! Each week, your New HBB KPI performance (based on the color-coded system) determines your bonus. Here’s how it works: Green (Solid Performance): Earn £20 per week for hitting Green.Blue (Outstanding Performance): Earn £40 per week for achieving Blue.Amber (Needs Improvement): No bonus or penalty, but a […]

2nd -3rd Staff Incentive Results

Advisor HBB Sales Arlo Appearances Gaming Appearances Insurance Volume Total Amount Earned (£) Talha Sheikh 0 0 0 4 4 Braden Altinbas 0 0 0 2 2 Daniel Burrows 0 0 1 2 3 Paul Gunther 2 0 0 2 12 Jessica Seviour 0 0 0 2 2 Harry Whiley-Smith 1 0 0 2 7 […]

Managers Rota’s (Oct – Dec)

The next 3 months of Managers Rota’s need to be completed: October: October 2025 – Manager – Rota November: November 2025 – Manager – Rota December:December 2025 – Manager – Rota You have until the End of August 2025 to complete all three, permissions will then be locked and any changes will need to come […]