EEID – Bitesize – Brush up your knowledge
Creating and Linking Process: Identifying and Verifying your Customer:
Compliance Declaration – Q4 2023-24
The Q4 Compliance Declaration runs from 5th February to the 29th February 2024, meaning Store Leaders of all Company Owned and Franchise stores are required to report the actual compliance status of their store, making a signed declaration to that effect. The Compliance Declaration is changing from MS Forms to Power Apps. All stores should have been briefed […]
New Commission Updates Guides & Seniors
Hello Everyone, we have refreshed the commission for you starting from 1st February 2024. We hope that you feel more motivated by this structure as it will help you all earn some bonus at the end of each month. Please make sure if you have any questions or you do not 100% understand this structure […]
Broadband Buyout
Last year we launched New EE to the country and unveiled New EE Home Broadband for all our customers. We’ve had a brilliant start to the campaign, and we’ve listened to your feedback around giving you a tool to keep that momentum going – Retail broadband buyout. What’s happening? Retail Broadband Buyout will be available from 8th […]
Booking Holiday’s – 2024
All holiday will be bookable in days via the Bright HR App BrightHR. To make sure we have enough people to cover all of our business needs, all of your holiday requests go to your manager for approval who will check: • whether other people in your team have already booked holiday over the same […]
Retail Excalibur Connections
We know you’ve asked over the last few years to be able to complete your own connections via Excalibur Web. The great news is that you can do this from today! We’ve attached the know how guides for you for: New Connection, Pre to Post and Additional Line Early Upgrades Standard Upgrades Upgrade Anytime will […]
MEMO New Arrival Time Policy – Effective January 2, 2024
To: All Employees Subject: New Arrival Time Policy – Effective January 2, 2024 Dear Team, I hope this memo finds you well. As we continually strive to enhance our operational efficiency and create a more productive work environment, we are implementing a new policy regarding employee arrival times. Effective January 2, 2024, all employees are […]
All hands call – 21 December 2023
Family Connects Countdown to Christmas
Full Daily Incentives below the calendar Day 1 – Guide with Most EE HBB Sold Day 2 – Guide with Most Cyber Sold Day 3 – Guide with Most EEasy Leads Day 4 – Guide with First New Handset Sold Day 5 – Guide with Most Gaming Sold Day 6 – Guide with Most Profit […]
Setting your Store up for New EE TV
New EETV launches next week, here’s what’s happening? All stores will be receiving your new demo TV boxes and updated POS from the 5th December followed by a visit from MCube to finalise the install. Your POS changes will need to be completed and boxes installed by COB 5th ready to go live on the […]