Winning with Welcome
Analysis of our customer measures has shown that we perform strongly with customers who purchase from us, however, there remains a significant opportunity in how we Welcome customers into our stores. Improving this first interaction can have a major impact on both sales and service outcomes. All Stores are required to strengthen the Welcome experience within their stores. Competitors […]
Golden QTR Focus
Hi All, I’d like to share a few key messages and requests that Asif recently delivered to our Senior Leadership team. It’s important that we extend the same focus and mindset across all stores so that we continue to operate as one EE Retail Team, aligned, consistent, and striving together for marginal gains that drive […]