<strong>Changes coming to Lightico for EE Mobile.</strong>

From 26 June, there’ll be an important update to Lightico. It affects how you add bundles and add-on products for EE Mobile Flex Pay. This change is mandatory to ensure the customer receives the correct Pre-Contract Information and Contract Summary (PCI/CS) which must include all of the products the customer has purchased. What it looked […]

Resolve (QMT Replacement)

Introducing Resolve – your QMT replacement2 min read Resolve launches on 1 July 2025, and it’s the brand-new replacement to QMT.  But it’s not just a name change, we’ve made lots of improvements based on your feedback, like: You no longer need to provide your UIN, store and contact number with each ticket Ticket category […]